Fortune 500

The Perils of Organizational Arrogance

The concept of “organizational arrogance” isn’t just confined to the major airlines these days. Sadly, far too many ministries, churches, and for-profit businesses have forgotten the importance of humility, transparent communication, and the idea of simply making things right when an error has occurred. Is your business or ministry so immersed in arrogance that your […]
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Improving Your Special Touches

Raise your hand if you’ve joined the chorus of those bemoaning the absence of quality service and attention to detail in far too many walks of life. You’re not alone. As our society dives deeper into apps, gadgets, and screens, simple courtesies and excellence in the “little things” have gone the way of the dial-up […]
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