The concept of “organizational arrogance” isn’t just confined to the major airlines these days. Sadly, far too many ministries, churches, and for-profit businesses have forgotten the importance of humility, transparent communication, and the idea of simply making things right when an error has occurred.
Is your business or ministry so immersed in arrogance that your reputation is suffering among supporters and customers?
This important video from Hobson Media could be the catalyst for some much needed internal organizational reflection and change of direction.
