The Aroma of Reputation: How Do You Smell?

One of the most enjoyable and energizing aspects of life at Hobson Media are the invitations to speak to organizations. With a mixture of humor and insightful teaching, Bill Hobson will both encourage and challenge your staff to improve in whatever areas they serve. This brief video includes excerpts from a January 2018 seminar for […]
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Improving Your Special Touches

Raise your hand if you’ve joined the chorus of those bemoaning the absence of quality service and attention to detail in far too many walks of life. You’re not alone. As our society dives deeper into apps, gadgets, and screens, simple courtesies and excellence in the “little things” have gone the way of the dial-up […]
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